The companies got together and began fixing things in the first five days "without a lot of coordination via NEMA" - but with lots of "distraction" due to requests for updates from the government in 'the bunker' at the Beehive. "The lack of prioritisation for telecommunications by NEMA and Lifelines caused major issues for telcos trying to coordinate transport of equipment into affected areas, access into areas and access to fuel," the new report said. The two reports were part of a patchwork of reviews into the cyclone response, resilience and what to do now.Īt the cyclone epicentre on 14 February, with mains power lost, the Napier communications hub was relying on generators to keep two entire networks going.īut fuel began running low, spurring a plea - revealed in OIA documents - from the Telecommunications Forum: "We urgently need the fuel plan from NEMA. Only two cell sites were actually damaged by the storm, but 1600 others across Northland, Auckland, Hawke's Bay and Gisborne went dark due to the power cuts, a second summary report from the company-run Telecommunications Forum said. "There were no clear formalised processes, eg, to prioritise electricity restoration to key telecommunications sites."ĭowned powerlines in Cambridge after Cyclone Gabrielle tore through Waikato."Some regions did not get small mobile cell sites on wheels… because a frigate left earlier than advised.".
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